Returns & Exchanges
At Danilo Promotions, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused and unopened items. If your order isn't quite right, we are committed to making the exchange or refund process as smooth as possible.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a unique Return Authorization number.
Package Your Items
Carefully pack the products in their original packaging, ensuring all tags and seals are intact to prevent damage during transit.
Ship the Package
Affix the provided return label or address the package to our warehouse, then drop it off at your nearest authorized carrier location.
Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing